Here are some answers to frequently asked questions
and a Privacy Policy

This one I think, is the most important question:
"What makes my service unique?"

Two simple things: my experience and my personal commitment to every project. For larger assignments, I may delegate certain tasks, such as graphic design, to trusted collaborators, but I always take full responsibility for the final result.

I’ve also been involved in marketing for many years, contributing to the success of both personal brands and larger companies. My recommendations speak for themselves — feel free to check the Testimonials section on my website.

TESTIMONIALS

Our introductory meeting costs you nothing more than a good cup of coffee. Every project is unique, so my pricing depends on your specific needs and goals. Once I understand what you’d like to achieve – whether it’s photography, film, or a full marketing strategy – I’ll prepare a tailored proposal for you. Feel free to share a few details about your project, and I’ll be happy to provide a clear estimate.

I’m based in Northamptonshire and often work around Kettering, Bedford, and Cambridge. But my services aren’t limited by location. I regularly design and manage websites for clients across Europe, and many of my digital content projects turn into exciting opportunities for travel and new adventures. From Orlando to Paris to Las Vegas – I’ve been fortunate to combine work with discovery.

So wherever you are, if your budget allows, I’d be more than happy to take on new challenges and bring your project to life.

Customer support? That’s me. The easiest way to reach out is right here through the chatbox, via the contact form, or simply by calling 0793 666 2037.

I usually respond to client inquiries Monday to Friday, between 8:00 AM and 5:00 PM. That said, my work often extends beyond these hours whenever deadlines or projects require it.

I’ve learned long ago that “free” often doesn’t work. That’s why the only free option I offer is an initial consultation of up to 30 minutes. If you need more of my time after that, I believe my pricing is fair and accessible enough to be a good investment for your business.

I keep it simple — you can pay by cash or bank transfer.

It depends on the type of project. For example:

  • Event photography: images are usually delivered within a few days after the event.

  • Event video: editing is more complex than photography, so delivery can take up to a month, although I usually complete it within two weeks.

  • Website creation: depending on how quickly you provide the content, I can build a website within two weeks of receiving all materials.

As you can see, timelines vary depending on the project and several factors, so it’s always best to discuss specifics upfront.

It couldn’t be simpler. Invite me for a coffee, or we can set up a Google Meet — whichever you prefer. Do you want to meet in person, or save some time and start online? Both options work perfectly for me.

Effective Date: 2025-09-29

Privacy Policy

At Crodo Marketing, we prioritise the privacy and security of our visitors and clients. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://crodo.co.uk, use our contact forms, or engage with our services.

1. Information I Collect

a. Personal Data

When you use our contact forms, we collect personal information such as:

  • Name

  • Email address

  • Message content

This data is sent directly to our Gmail account and is used solely to respond to your inquiries.

b. Automated Data Collection

We use Google Analytics to gather information about your interactions with our website, including:

  • IP address

  • Browser type and version

  • Device type

  • Referring website

  • Pages visited and time spent on the site

This data helps us understand user behavior and improve our website’s performance.

2. Purpose of Data Collection

We collect your personal data for the following purposes:

  • To respond to inquiries submitted through our contact forms

  • To analyse website usage and improve user experience

  • To comply with legal obligations

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: By submitting your information through our contact forms, you consent to the processing of your data.

  • Legitimate Interests: We process data to improve our website and services, provided these interests are not overridden by your rights and freedoms.

4. Data Sharing and Transfers

We do not share your personal data with third parties, except as necessary to:

  • Operate our website (e.g., hosting providers)

  • Comply with legal obligations

We do not transfer your data outside the European Economic Area (EEA.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are stored in our Gmail account and are retained until you request deletion.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of any inaccuracies in your data.

  • Erasure: Request deletion of your data, subject to certain conditions.

  • Restriction: Request the restriction of processing your data.

  • Objection: Object to the processing of your data.

  • Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookie Usage

Our website uses cookies to enhance user experience and analyze website traffic. Google Analytics sets cookies to collect anonymous data about your usage patterns. You can control cookie settings through your browser preferences.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with an updated effective date.

10. Contact Me

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@crodo.co.uk
Phone: 0793 666 2037